Terms of Service

1. Acceptance of Terms

By accessing or using GreenLine AI's services, website, or AI voice agent platform ("Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.

2. Description of Services

GreenLine AI provides AI-powered voice agent services designed for landscaping and home service businesses. Our Services include:

• 24/7 AI phone answering
• Lead capture and management
• Appointment scheduling
• CRM dashboard and analytics
• Integration with third-party services

3. Account Registration

To use our Services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Subscription and Payment

Our Services are offered on a subscription basis. By subscribing, you agree to:

• Pay all applicable fees according to your selected plan
• Provide valid payment information
• Authorize recurring billing for subscription renewals
• Pay for usage exceeding your plan's included minutes

Subscriptions automatically renew unless cancelled before the renewal date. Refunds are provided according to our refund policy.

5. Acceptable Use

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Transmit harmful, threatening, or harassing content
• Infringe on intellectual property rights
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our Services
• Use the Services for spam or unsolicited communications

6. Intellectual Property

All content, features, and functionality of our Services are owned by GreenLine AI and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

7. Data and Privacy

Your use of our Services is also governed by our Privacy Policy. By using our Services, you consent to the collection and use of information as described in our Privacy Policy.

You retain ownership of your business data and customer information. You grant us a limited license to use this data solely to provide and improve our Services.

8. Service Availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect availability. We are not liable for any downtime or service interruptions.

9. Limitation of Liability

To the maximum extent permitted by law, GreenLine AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our Services.

Our total liability shall not exceed the amount you paid for the Services in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless GreenLine AI, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

11. Termination

Either party may terminate this agreement at any time. You may cancel your subscription through your account settings. We may suspend or terminate your account for violation of these Terms or for any other reason at our discretion.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through our Services. Continued use after changes constitutes acceptance of the modified Terms.

14. Contact Information

For questions about these Terms of Service, please contact us at:

GreenLine AI
3129 S. Hacienda Blvd #524
Hacienda Heights, CA 91745
Email: contact@greenline-ai.com
Phone: (626) 225-8141